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Legal Administrator Daily
   
Tuesday, February 9, 2016
 
Vol. 5, No. 27
 
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 PUBLICATIONS
Top News
 ADMINISTRATOR NEWS
ALA
In the News
Press Releases
 WAGE AND HOUR
Federal News
 TECHNOLOGY VENDORS
Time/Billing
Lit Supp/Prac Mgt
Doc Mgt / KM
Consultants
Other
 BLOGS
Legal Admin
 EMPLOYMENT
Classifieds
ALA
Simply Hired
 ALSO OF NOTE
ABA
American LegalNet - Best in Class - side
PinHawk - Custom Newsletter
PinHawk - Watch a Page
 

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Tuesday on deck: and we're out of the gate!

The LAD is your 360 view of the legal services industry. The LAD is your complete source for articles, jobs, and blogs. The LAD - it's all about the BUSINESS of LAW.

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THE CALENDAR

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Legal Malpractice and Risk Management Conference (LMRM) -March 2 - 4, 2016 in Chicago

ABA Tech Show - March 16 - 19, 2016 in Chicago.

The Legal Marketing Association Annual Conference, April 11 to 13,2016 in Austin, TX

AIIM - April 26 - 28, 2016 in New Orleans

Practice Innovation (P3) Conference, May 17 - 18, 2016 in Chicago.

ALA Annual Conference - Los Angeles, May 22 - 25, 2016.

ALA Business of Law Conferences September 8-10, 2016 in Boston | October 6-8, 2016 in Phoenix | October 27-28, 2016 in Indianapolis

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Think:Workflow

You are surrounded by workflows. Workflows are the set of tasks we execute to accomplish work. Examples are everywhere. Business development work, marketing work, opening new cases, monthly billing, case research, document drafting.. and more.

Formal workflows are often established once and never re-evaluated. Informal workflows, well they just occur because someone is trying to get something done.

Thanks to John Grant for an 'essential reading' article discussing how to evaluate workflows to improve them. Even small changes in a workflow can have a dramatic impact on the entire workflow, resulting in higher productivity (which means higher profitability).

PS: something I've learned from paper-2-digital projects is that... 'stopping and starting' a workflow is inefficient. Lump similar tasks together and do them in batches. The example: A scanning workflow involves the task of file prep and the task of file scanning. Is it better to prep-then-scan each file or prep a batch of files for scanning, then scan that batch of files one-after-the-other? Spoiler alert: do file prep in batches, then scan in batches. Just removing the task-start and task-stop time will put you way ahead.

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Must Read Articles

Thanks to Maria Greco Danaher for some sage advice on creating client trust. The article contains a number of points to consider, which will have you evaluating your own policies and practices.

A key take-away... "Responsiveness: In this age of mobility and electronic communication, there is no excuse for delaying a response to a client request for information or advice. If for some reason a substantive response must be delayed, a quick e-mail, call, or text to the client with a projected time-of-response ("I'll have this to you by COB today") is critical. No one likes to be ignored - it creates the perception that the question is not important, or that the client is not a top-of-mind client."

PS: Establishing a "response SLA" so to speak (respond within 1 hour for example), will help you measure, evaluate, and manage quality-of-service.

Does good service create client trust?

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Dan Bressler covers two recent stories which depict trends in legal services.

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_____________

Bill Lipner, Editor, writing to you from the garden of western North Carolina.
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PUBLICATIONS

Top News

  1. Wake Up Call: Are Changes to Patent Law Creating Opportunities for Big Law Firms?, Bloomberg BNA: Technologist, February 8, 2016
  2. Morning Wrap: Dellinger Does the Dab | Historic Clerk Hire | Paying Criminals?, Blog of Legal Times, February 8, 2016
  3. Lawyers on standby as iPhone 6 'Error 53' outrage mounts, Global Legal Post: Big Stories, February 9, 2016
  4. Shkreli’s Big Law Co-Defendant Taps Gibson Dunn, Bloomberg BNA: Law Departments, February 8, 2016
  5. Trends: Client Concerns + Client Pressures + RFPs = Firm Risk & Response, Law Firm Risk Management, February 8, 2016
  6. Already a Litigator, Super Bowl?s Top Ref Now a Hottie Too, The AM Law Daily, February 8, 2016
  7. Allison Christians Named One Of The 50 Most Influential People In International Taxation, TaxProf Blog, February 8, 2016
  8. Removing Bottlenecks to Productivity and Profit, Lawyerist.com, February 8, 2016
  9. 8+ Legal Tech Webinars You Will Love [February 2016], Business of Law Blog, February 8, 2016
  10. Tesoro snags Kraft’s GC as its GC retires, Inside Counsel, February 8, 2016

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TECHNOLOGY VENDORS

Time and Billing

  1. Building Client Trust: Communication and Transparency are Key, Bellefield Blog, February 8, 2016
Litigation Support / Practice Management

  1. What’s The Big Takeaway from LegalTech New York?, Advanced Discovery Blog, February 8, 2016
  2. Bell teams up with IBM to bring new hybrid cloud capabilities to Canadian market, StoredIQ, February 8, 2016
Document Management / Knowledge Management

  1. Mobile Mania – Thinking About Mobile for your Small Business, Ross Ipsa Loquitur, February 8, 2016
  2. OpenText Demonstrates the Power of Big Data and Content Analytics with Election Tracker ’16, Open Text: Press Releases, February 8, 2016
Business Strategy Consultants

  1. Deconstructing Content: The Long Arm of ECM, Hyperion Global Partners, February 8, 2016
Other Technology

  1. Third party litigation funding: Bentham reports 60% leap in U.S. investment opportunities, Legal IT Insider, February 9, 2016
  2. Streeter Marshall goes live with SOS Connect, Legal IT Professionals, February 9, 2016
  3. Morris Polich & Purdy LLP Chooses SavvyAcademy LMS: "It literally saves us time and money to have SavvyAcademy LMS.", Savvy Training, February 8, 2016
  4. Hall & Wilcox speed up the audit process with Nikec, Legal IT Professionals, February 8, 2016
  5. PI Specialists Woodward Solicitors achieve growth beyond expectations, Legal IT Professionals, February 8, 2016
  6. FBC Manby Bowdler LLP Builds Innovative Digital Strategy with Artesian Solutions, Legal IT Professionals, February 8, 2016

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BLOGS

Legal Administration

  1. Tools Law Firms Use In a Paperless Office, Legal Productivity, February 9, 2016
  2. ABA Delegates Adopt Controversial Resolution on Nonlawyer Legal Services, The AM Law Daily, February 9, 2016
  3. Talent Inc. - Failure to disclose application will involve unpaid test (creation of a whole resume), Law and More, February 9, 2016
  4. Ask The Taxgirl: The Child Tax Credit, Tax Girl Blog, February 9, 2016
  5. Seto:   A Forced Labor Theory Of Property And Taxation, TaxProf Blog, February 9, 2016
  6. Libson:   The Tax Treatment Of Mixed Business And Personal Expenses, TaxProf Blog, February 9, 2016
  7. Will The Real Super Bowl Advertisers Please Stand Up? #SB50 #SuperBowlAds, Myrland Marketing Minutes, February 8, 2016
  8. Shkreli’s Big Law Co-Defendant Taps Gibson Dunn, Bloomberg BNA: Law Departments, February 8, 2016
  9. Emissions Lies Haunt VW as It Faces Tougher Justice Department, Bloomberg BNA: Law Departments, February 8, 2016
  10. Bentham IMF Targets U.S. Market With Hire of First Chief Marketing Officer, Bloomberg BNA: Law Departments, February 8, 2016
  11. Risk of Smart Cars: Don’t get Carhacked!, Kraft Kennedy Technology Blog, February 8, 2016
  12. Trends: Client Concerns + Client Pressures + RFPs = Firm Risk & Response, Law Firm Risk Management, February 8, 2016
  13. Am Law 100, the Early Numbers: Gross Revenue Jumps at Akin Gump, The AM Law Daily, February 8, 2016
  14. Already a Litigator, Super Bowl?s Top Ref Now a Hottie Too, The AM Law Daily, February 8, 2016
  15. Under Client Pressure, Law Firms Focus on Cost-Cutting, The AM Law Daily, February 8, 2016
  16. Time To Rethink Partner Capital Contributions?, The AM Law Daily, February 8, 2016
  17. Chodorow Presents Bitcoin, Foreign Currency, And The Case For Basis Pooling Today At Pepperdine, TaxProf Blog, February 8, 2016
  18. Satterthwaite:   Random Tax Audits Cause Participants To Cheat More In The Future, TaxProf Blog, February 8, 2016
  19. Allison Christians Named One Of The 50 Most Influential People In International Taxation, TaxProf Blog, February 8, 2016
  20. NY Times:   Revaluing Family Treasures For The Taxman, TaxProf Blog, February 8, 2016
  21. Class of 2017 - Consider Point72 Academy instead of law school, Law and More, February 8, 2016
  22. Casey Anthony hears the call of the lean startup - Has unique branding edge, Law and More, February 8, 2016
  23. Lawyers - Are you too all-business, preventing bonds from forming?, Law and More, February 8, 2016
  24. Financial Incentive for Arbitrators to Make Timely Decisions, In-House Access: ACC Blog, February 8, 2016
  25. Briefs: QuickBooks Goes Online, Fastcase Sues Casemaker, the Texas Law Hawk Eats Tacos, Etc., Lawyerist.com, February 8, 2016
  26. Removing Bottlenecks to Productivity and Profit, Lawyerist.com, February 8, 2016
  27. Lawyers Grapple with Substance Abuse More than Other Professionals: Study, Bloomberg BNA: The Legal Market, February 8, 2016
  28. Jenner & Block Taps M&A Co-Head from Kirkland & Ellis, Bloomberg BNA: The Legal Market, February 8, 2016
  29. Perspective: How the JOBS Act Has Changed Lawyering, Bloomberg BNA: Law Departments, February 8, 2016
  30. Teaching Technology: Deans’ Roundtable at Tech Show, 3 Geeks and a Law Blog, February 8, 2016
  31. 8+ Legal Tech Webinars You Will Love [February 2016], Business of Law Blog, February 8, 2016
  32. Alfred Zaker - If this lawsuit against Blank Rome goes to trial, we will learn plenty what it takes to keep job in BigLaw, Law and More, February 8, 2016
  33. Yale Law School - Apps down 13% in last 5 years but so what, Law and More, February 8, 2016
  34. Angela Stokes - Lessons in knowing your place, Law and More, February 8, 2016
  35. Call for Contributions — Feminist Judgments: Rewritten Tax Opinions, TaxProf Blog, February 8, 2016
  36. A labor union filed an Uber-huge representation petition with the NLRB, Ohio Employer's Law Blog, February 8, 2016

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EMPLOYMENT

ACC Job Posts

  1. Corporate Counsel and Secretary | Urstadt Biddle Properties Inc., February 9, 2016
  2. Sr Attorney - Finance | NextEra Energy Resources, February 9, 2016
  3. Senior Securities Counsel, Lifelock, Moutain View, CA or Tempe, AZ | The Dubin Group, February 8, 2016
  4. Counsel | the Trade Desk, February 8, 2016
  5. Senior Corporate Governance Counsel | BarkerGilmore, February 8, 2016
  6. Junior Attorney - Corporate Governance | Assigned Counsel Inc., February 8, 2016
  7. Director of Compliance - Pharmaceuticals | Laurence Simons International, February 8, 2016
ALA Job Posts

  1. HR DIRECTOR - Washington  - Seattle, February 8, 2016
  2. OFFICE MANAGER - Florida  - Bradenton, February 8, 2016
Simply Hired

  1. Law firm, Jacksonville, FL - Blogger, Law and More, February 9, 2016
  2. International Law Firm, Chicago - Marketing Assistant, Law and More, February 9, 2016
  3. Law firm, Chicago, IL - Public relations specialist, full time, Law and More, February 8, 2016
  4. Law Business Research, D.C. - Reporter Trainee, Law and More, February 8, 2016
  5. Legal Blog Writer - Remote, Law and More, February 8, 2016

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ALSO OF NOTE

American Bar Association

  1. Future Focus: Developing a Vision for Your Law Practice, American Bar Association: Law Technology Today, February 8, 2016

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