Only 100% will do

There are times when 90% is damn near perfect. There is the 80-20 rule. But here are times when only 100% is acceptable. The Deep Instinct research statistics in this piece are UK, but I suspect they apply around the world. As it was reemphasized to me recently in a cybersecurity conversation, end point protection cannot be successful with less than 100% coverage. Deployment is not enough. Follow up, inventory controls and more are all needed to make sure you have full coverage. Read more at HELPNETSECURITY: 70% of businesses can't ensure the same level of protection for every endpoint

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Damned (mostly) if you do and damned if you don't

The "Burned by a Bot: Ethical Issues and Legal Malpractice When Using AI in Law" session at the American Bar Association's AI and Robotics 2021 virtual conference produced some VERY interesting commentary. So interesting that I wish I was there for some additional context. (If you attended please drop me a line!) According to St. Mary's University School of Law professor Vincent Johnson, "Placing confidential client data in AI-based software, for example, can unleash legal malpractice lawsuits." I totally get that lawyers who aren't checking the quality of the AI work outcome or truly understand how it works (the explainability factor) there is significant risk, but he seems to argue that simply putting data in an AI tool without client disclosure and consent raises possible liability. It seems that "Johnson and the other panelists said avoiding the emerging software could also expose the firm to negligence claims." I am curious if this is reserved for the complexities, fear and vagaries surrounding AI or whether the same attitude would have been held for when word processing first "emerged." Or email? Or document management systems or client relationship management software? It is no wonder we have trouble moving forward! Evisort executive vice president Memme Onwudiwe (Evisort is a "AI" contract management company) urged caution and said, "AI should never perform a task independently without attorney supervision, and firms need to find the right balance of leveraging software efficiency and human-based review." Read more at Legaltech news: Lawyers Run Into Legal, Ethical Risks Using-and Not Using - AI Technology

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Team Spaces

Stan Garfield's post this morning is all about Team spaces, "collaborative workspaces designed to allow teams to share documents, libraries, schedules, and files; conduct meetings, calls, surveys, and polls; and store meeting minutes, discussions, reports, and plans." His guidelines for "offering, creating, and using team spaces" is a great read, but his list of platforms is interesting. Dropbox is not a tool that I would immediately think of for team spaces. And while Microsoft makes the list with SharePoint, Teams is nowhere to be seen. Read more at Lucidea Blog: KM Component 30 - Team Spaces

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Is the future a Multiverse of Madness? Attempt #2

Your editor is far from perfect and it came to my attention that I messed up the linking to this post on Tuesday. So I'm repeating myself!
I have the pleasure of working with Joseph Raczynski on an ILTA blockchain committee and he is definitely one of the people I would turn to for questions on NFTs and Blockchain. While I have an interest in this, he lives and breathes it. If you look at Wikipedia, the word "Metaverse" is made up "meta, " beyond, and a short hand version of "universe." So the term is generally refers to the next generation of the Internet. Joe writes, "Imagine, if you will, a world resembling our physical one, but a completely virtual, immersive, colorful, all-encompassing one with land, rivers, houses, farms, people, animals, full cities, stores, businesses, concerts, and everything else contained in our physical world." I can easily imagine that. I saw it in the Matrix series of movies and the Sword Art on-line series of anime. He goes on to write, "Over the next 18 months, following an era of Zoom and Teams virtual meetings on laptops and mobile devices, Apple will be releasing the first mixed or virtual reality headset, allowing for people to interact virtually." I get that too. We have seen holographic meetings in everything from Star Wars to the Avengers. But I have to admit I feel like my 92 year old, computer-less, Internet-less mother when people talk about Non-Fungible Tokens. I simply don't get it. In keeping with the theme, I'd have to say that from NFT I get a "strange," Multiverse of Madness vibe. To get one take of the future, be sure to read more at Thomson Reuters Blog: The Metaverse is coming: Is the legal market prepared?

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Jeffrey Brandt, Editor

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